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Performance Venue Management
This half day course is aimed at anyone who owns, runs or operates a performance venue. The session will illustrate best practice using the O2 venue in London as a case study, giving practical ideas on how you can use your venue to maximum effect, from creating the customer experience to attracting events.
Organisation: Stark Events
Date & Time: Tuesday 18th March 2008
Venue: Edinburgh
Cost: £25 + VAT
Contact: Fiona McLean on 0141 357 2235
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Introduction to Sponsorship
A half day seminar presented by Carol Taylor, Arts Services Manager, Arts & Business Scotland, for those who have no sponsorship experience as well as those that wish to refresh themselves of the fundamental principles and practice of this important area of fundraising.
Organisation: Arts & Business Scotland
Date & Time: Friday 1 February – Edinburgh (1.00 – 5.15 pm) or Thursday 28 February – Glasgow (1.00 – 5.15 pm)
Cost: £80 + VAT per person, including coffee/tea & materials
Contact: Pennie McIntyre on 0131 220 2499
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Effective Use of Email
Email is something that we all take for granted these days, but it is both a very powerful business tool, and potentially, a very dangerous one. This seminar shows you how to get the most out of your email and avoid the basic mistakes.
Organisation: Targeting Innovation
Date & Time: 5 February 2008
Venue: Atrium Court, 50 Waterloo Street, Glasgow, G2 6HQ
Cost: Free
Contact: Adele Coyle on 0141 572 1600
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Customer Care 1
This course aims to provide you with the knowledge and skills to deliver a good and consistent service to your customers. It will show you how to develop a workable customer care plan, leading to better customer care and an increase in sales.
Organisation: Targeting Innovation
Date & Time: 11 February 2008
Venue: George House, 36 North Hanover Street, Glasgow, G1 2AD
Cost: Free
Contact: Adele Coyle on 0141 572 1600
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Supervisory Skills
A one day course focussing on communication, team-leading, delegation, assertiveness and problem solving. By the end of the course, participants will understand the skills essential to support Professional Supervision At Work. Participants will be made aware of the skills involved in managing organisational structures, enhancing relationship with customers and co-workers and how to use authority effectively, to the benefit of the team and the organisation. Included in the course fees are all materials and handouts; course binders; end-of-course certification; lunches and refreshments; and post course debriefing.
Organisation: Glasgow Chamber of Commerce
Date & Time: 21 February 2008
Venue: Premier Travel Inn, George Square, Glasgow
Cost: £190 + VAT (members) & £250 + VAT (non members)
Young Scots to complete for tourism award
A new award is on offer for young Scots who make their mark in tourism. The VisitScotland Scottish Thistle Awards are introducing a new category for people aged 18 and 30. Any businesses that enhance visitors experience of Scotland will be considered by the judges for the Young Tourism Enterprise Award. Isobel O'Brien, Head of Events for VisitScotland said "I'm delighted this new category will specifically recognise the crucial contribution that young people make".
Find out more...
Training For Tourism
Training For Tourism is a relatively new website which acts as a lifelong learning tool for people working in tourism and hospitality. The content comes from people from within the industry and is organised into enjoyable, worthwhile 'bitesize' modules meaning that you can structure your learning around your life. To make the most of the sites resources simply
register online...
Tourism Innovation Day
This years Tourism Innovation Day takes place on Tuesday 26th February at Hampden Park. The theme of this event is Tourism and Technology. Don't be alarmed if you're a technophobe, our friends at the Tourism Innovation Group are encouraging "early adopters and technology laggards" to attend! If last year's day was anything to go buy then you will find this event inspiring and highly motivating.
Find out more...
What's On: The Unusual Suspects featuring Corrina Hewat & David Milligan with AlythWhere: Glasgow Royal Concert Hall/Celtic Connections
Date: Tuesday 22nd January 2008, 7:30pm
ArtsPass Offer: 2 for 1 tickets
Returning in triumph once again to the festival that launched their career in 2003 - a debut recently named by the Scotsman among the Top 20 Scottish gigs of all time - Scotland's unofficial 'national folk orchestra', The Unusual Suspects continue to leave audiences gasping in delight wherever they play. The past year's highlights have included playing for a crowd of over 50,000 to celebrate the 50th Anniversary of the EU, at Berlin's Brandenburg Gate, and opening the Scots Trad Music Awards in Fort William.
Expect to see this 22-piece musical juggernaut performing an all-new set, including a recently-premiered commission, The Lorient Suite, written by the group's musical directors, Corrina Hewat and David Milligan, in honour of Brittany's world-renowned inter-Celtic festival. Support comes from the renowned Lewis born singer Alyth McCormack, whose magical vocals in Gaelic and English, combined with the uncomplicated conviction with which she communicates with her audiences ensure that she is one of today's most exciting singers.
"Alyth loves singing, and lets you know that without telling you. You can hear it in her voice." The List
Quote ArtsPass offer when booking by phone on 0141 353 8000. Please note this offer is not available online. Tickets subject to availability (25 pairs available).
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What's on: Classic Bites
Where: Glasgow Royal Concert Hall
When: Wednesday 27 February 2008, 6.00pm
ArtsPass Offer: One free ticket per concert per named ArtsPass holder
Not sure you like classical music? Never been to an RSNO concert before? Then come along to Classic Bites! Packed full of orchestral favourites you’ll be sure to recognise, there is something for everyone to enjoy in this tea-time concert. And what’s more, the RSNO is offering all ArtsPass holders FREE tickets! Find out more...
Quote ArtsPass Offer when booking by phone 0141 353 8000 or visit the Glasgow Royal Concert Hall's box office in person. Please note this offer is not available online and is subject to availability.
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What's on: Naked Classics Where: Glasgow Royal Concert Hall
When: Thursday 6 March 2008, 7.30pm
ArtsPass Offer: One free ticket per concert per named ArtsPass holder
Everybody loves Tchaikovsky! His ever-popular Fourth Symphony is the subject of the RSNO’s next revolutionary Naked Classics concert. Join presenter Paul Rissmann as he introduces Tchaikovsky’s masterwork using innovative visuals, lighting effects, on-stage interviews and musical extracts from the Orchestra in the first half. Then sit back and enjoy the work played through in all its glory the second half. Find out more...
Quote ArtsPass Offer when booking by phone 0141 353 8000 or visit the Glasgow Royal Concert Hall's box office in person. Please note this offer is not available online and is subject to availability.
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What's on: Static
Where: Tron Theatre
When: Tuesday 19th - Saturday 23rd February 2008, 8pm
ArtsPass Offer: Concession Price Tickets
A new co-production between Glasgow-based Suspect Culture and revered disabled-led theatre company, in association with the Tron Theatre. Fusing music, sign language and audio description, Dan Rebellato’s witty and moving play explores communication, love and loss.
Static tells the story of a young woman who has lost her husband. Discovering a compilation tape that he made but never gave her, she becomes convinced it contains a secret message. What could the tape mean – and is he trying to communicate with her from beyond the grave?
Perfect for muso’s everywhere!
Quote Static ArtsPass Offer when booking by phone 0141 552 4267 or visit the Tron Theatre's box office in person. Please note this offer is not available online and is subject to availability.
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ArtsPass - do you have yours?
Don't miss out on the latest ticket offers available exclusively to
ArtsPass card holders and featured in
C21 News. No one working in front of house, box office or marketing should be without one! Ask your line manager how you can sign up or contact
Nina at GGA. Remember ticket offers are exclusive to
ArtsPass card holders and sometimes limited - so don't be last, act fast!
Music Development Assistant
Horsecross
Closing date: 22nd January 2008
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Press Officer
Kings Theatre/ Theatre Royal
Closing date: 30th December 2008
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Theatre Manager
Kings Theatre/ Theatre Royal
Closing date: 30th January 2008
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Internships
Glasgow Sculpture Studios
Closing date: 21st January 2008
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Development Manager (Maternity Cover)
Project Ability
Closing date: 4th February 2008
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Ways to accentuate the positive and elminate the negative
The impact of having one negative person in a group situation should never be underestimated.
Pride and Passion asked
Carol Craig from the
Centre for Confidence and Wellbeing for some tips on dealing with negativity in the workplace…
Dealing with constant negativity at work can be dispiriting. We’re affected by people’s negative feelings. If there’s a lot of moaning even the sunniest person can feel affected. Recent research suggests that negative feelings consume our attention and are more powerful that positive ones. Indeed to keep an atmosphere positive at work there needs to be three times more positive, than negative, exchanges between staff. The mistake people often making in wanting to create a more positive work environment is to try to demonise and outlaw negativity. This is unlikely to be effective. Damning the flow might seem the best course of action but it often intensifies it. Instead it is best to concentrate your efforts on facilitating the expression of more positive opinions and feelings. For example:
- Suggest starting team meetings with everyone saying what has gone well since the last meeting. This may seem artificial and awkward at first for those who aren’t used to being positive but if you persevere then they too may get into the habit of looking for small things which they can be positive about.
- When looking to improve performance rather than only analysing what’s going wrong and trying to fix it, see if you can identify what’s working and build on that.
- Recognise and celebrate success. If you are a manager make sure you give positive feedback. Many employees complain that they don’t get enough attention for doing the job well and so feel taken for granted. Small rituals like a special tea party, or a drink after work, can even make a difference. All of this may seem a bit much for staff with a proclivity to be pessimistic and negative but it is worth persevering!
Check out www.centreforconfidence.co.uk for more info.
New Year, New People
The Giant Workshop Space
National Review of Live Art
