|
|
|
|
|
C21 News
August…what a great month for the arts in Scotland! With the Edinburgh International Festival in full swing and the Autumn season on the horizon, it's an exciting time for everyone!
This edition of C21 News focuses on an important part of any arts experience – customer service. It's the easiest way to give your customers 'more bang for their buck!'
|
|
|
|
|
|
In August's C21 News!
|
|
Exciting times for the Tron
 As a leading theatre in Scotland, the Tron is now entering an exciting new phase in its development and increasing its level of arts activity and theatre production. Vox Motus, in co-production with the Tron Theatre present Slick - a hilariously twisted dark comedy featuring an outrageous cast of characters.
With three sold out preview performances at the Tron under their belt, Vox Motus head to the Festival, opening at the Traverse and running from 12th - 24th August. For a flavour of what's in store check out the trailer at http://www.youtube.co.uk/voxmotus
The Tron's Autumn Season is now on sale! Highlights include Six Acts of Love, Suddenly Last Summer and Mother Bruce. Also, their box office is on the move. It has relocated in-house into the Tron’s foyer. Find out more...
What's new at Tramway?
Tramway's new Education Programmer, Heather Lynch is launching her first official season of activity. Currently there are Parkour workshops taking place but watch out for seminars, family workshops and Visual Arts activities as well! The Hidden
Gardens
has now launched new audio guides so you can find out all the interesting facts as you walk around the garden! Last but not least, congratulations to Operations Manager, Jade Graham who is expecting a baby!
Life's a beach
What do you do when the world's biggest arts festival is going on down the road from you? Borrow some of the performers and give the locals - and lucky visitors - a taste of the cultural smorgasbord while the acts are in the area  anyway. This is what three public spirited souls from North Berwick have done and they're calling it Fringe by the Sea.
Taking place from the 13th - 16th of August in the East Lothian seaside town, people are invited to escape the madness of Edinburgh in August and jump on the 1.37pm from Waverley on 13 August. Once aboard they'll be serenaded by Orkestra del Sol all the way to the seaside and then down North Berwick High Street in a grand opening parade.
Who are tomorrow's customers and how will I serve them?
A new report has been written which examines cultural shifts taking place in society, shaping the customer of the future. Findings suggest that the customer service industry is about to face its biggest challenge yet, as today's children develop a cultural voice and become fully-fledged consumers.
 Born in the 1990s, tomorrow's consumers - dubbed 'the silent generation' - have grown up with the internet and mobile technology as a de facto part of life. As a result they have entirely different expectations and communication patterns to previous generational groups. They are inherently confident with IT and choose to use technology over direct communications in most situations, knowing it provides instant access and results. Never before has the coming of age of a single generation represented such a cultural challenge, or required such a radical rethink for businesses as they learn to adapt to serve the needs of the customer of the future. Find out more...
National Customer Service Week
Why not take part in this year's National Customer Service Week? It’s free, fun and all about customer service! Register to take part by visiting www.nationalcustomerserviceweek.com. See what other are doing to celebrate and find out how NCSW can benefit your organisation. Don’t miss out! NCSW 2008 (12th - 16th October) is the event that gives customer service the recognition and credit it deserves.
Supporting & Supervising Staff
This course covers the meaning, purpose and function of supervision, plus models and systems for supervision, styles of supervision, problems that may arise and skills needed by a supervisor.
Organisation: GCVS
Location: The Albany Learning & Conference Centre, Glasgow
Dates: Thursday 28th August or Wednesday 22nd October 2008
Cost: £115 (GCVS members) or £165 (non members)
ArtsPass Offers
 What's on: 2008 Festival of British Youth OrchestrasWhere: Edinburgh Central Hall & Glasgow RSAMD
When: 9th - 31st August
ArtsPass Offer: 2 for 1 (Tickets priced £5 - £8)
This year's Festival of British Youth Orchestras presents young musicians from all over Scotland as well as from Kent, Shropshire, Darlington and the Dales. It also extends a very warm welcome to our international performers, the Metropolitan Youth Orchestra of Hong Kong (Glasgow RSAMD , Sat 9th Aug, 7.30pm) and the Lavi Youth Wind Band of Jerusalem (Edinburgh Central Hall, Thur 14th Aug, 12.30pm & Glasgow RSAMD Mon 18th Aug, 7.30pm).
This year’s programme is full of exciting orchestras, jazz bands, wind bands, concert bands, a brass band and a choir and has music to suit all tastes from classical to film music, from popular jazz tunes to songs from the shows. For full programme details please visit www.nayo.org.uk or call the National Association of Youth Orchestras office on 0131 221 1927.
FREE tickets to all concerts for children, students, the unemployed and people with disabilities
Quote 2 for 1 email offer when booking. For Edinburgh tickets call 0131 229 2921. For Glasgow tickets call 0141 332 5057. Please note this offer is not available online and is subject to availability.
.......................................
 What's on: Autumn Season 08
Where: Tramway, Glasgow
ArtsPass Offer: Concessionary RatesTramway would like to offer concessionary rates to all ArtsPass holders when booking for their forthcoming Autumn season. This includes 'The Porcelain Project' by Grace Ellen Barkey (3rd - 4th October 2008). Find out more...
Quote ArtsPass Offer when booking. Tickets available from Tramway Box, call 0845 330 3501 to book. Please note this offer is not available online and is subject to availability.
.......................................
 ArtsPass - do you have yours?
Don't miss out on the latest ticket offers available exclusively to ArtsPass card holders and featured in C21 News. No one working in front of house, box office or marketing should be without one! Ask your line manager how you can sign up or contact Nina at GGA. Remember ticket offers are exclusive to ArtsPass card holders and sometimes limited - so don't be last, act fast!
Creative Learning & Development Officer
The Arches
Closing date: 17th August 2008
.................................
Administrative Assistant
The Tron
Closing date: 22nd August 2008
.................................
Director
Dumfries & Galloway Arts Association (DGAA)
Closing date: 22nd August 2008
.................................
Technical Coordinator
Scottish Opera
Closing date: 15th August 2008
.................................
To keep up-to-date with current job opportunities in the arts visit
job vacancies at www.gga4arts.co.uk
 The Royal Train
Colin Robertson worked at Edinburgh Castle in his teens, savouring the queries voiced by our cousins from the land of the free (US of A!). Colin always enjoyed being asked what time the one o’clock gun went off at, but he’ll never forget the conviction with which a workmate answered another recurrent transatlantic stoatir: why was the castle built so close to the railway station? Colin’s colleague, an older man, never failed to persuade visitors that should the English ever be seen marching towards the capital, castle guards would smuggle Mary Queen of Scots aboard the next Waverley shuttle bound for the safe historic haven of Glasgow’s Queen Street.
Don't forget, C21 News is for you, about you and written by you! We want to hear what you've got to say about what's going on with you and your colleagues at your venue or organisation. Have you taken advantage of your ArtsPass yet - what did you think of what you saw? What training have you attended recently and how useful did you find it? We'd welcome your reviews, comments and recommendations to feature in the next edition of C21 News.
Please send your contributions to Nina at GGA.
Until next time - best wishes
Nina
Nina Honeyman
Audience Development Assistant
Glasgow Grows Audiences
nina@gga4arts.co.uk
Glasgow Grows Audiences (GGA)
Suite 1/1
6 Dixon Street
Glasgow G1 4AX
Registered as a Company in Scotland: SC270865
Registered Scottish Charity: SC035796
|
|
| | |
