C21 News April 2007 Issue 6 |
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Welcome to the latest springtastic edition of C21 News!
Not only are there plenty more blooming marvellous offers for ArtsPass card holders, but you'll also find the latest news, views and what's on offer for training and job opportunities across the world of Front of House, Box Office and Marketing in arts venues and organisations throughout Glasgow and beyond.
This month's C21 News features...
Staff News
Promotions and appointments at CCA
Congratulations to Bec Carey-Grieve who has been appointed General Manager at CCA. Congratulations also to Graham McIntosh who has been promoted to Senior Duty Manager and to invigilator, Scott Brotherton, who has taken up the post of Facilities Assistant. Welcome too, Chris Nelms who joins CCA as Technical Assistant and Louise Shelley as Programme and Office Assistant.
East end 'will be home of National Theatre'
The National Theatre of Scotland may find its new home to be a currently ruined country house in the east end of Glasgow. Culture Minister, Patricia Ferguson, has accepted the original home for the company - The Bridge in Easterhouse - is not big enough to house the NTS in its current form, but insists the search for a suitable site would remain focused on that area of the city.
National Arena wins final £25m funding
The construction of the Scottish National Arena is set to go ahead after Scottish Enterprise Glasgow confirmed it had put the final piece of funding in place. The organisation is to contribute £25m to the 12,500 seat arena, which will sustain 1,400 jobs and play a major part in the regeneration of the Clyde waterfront. It is hoped the project will significantly strengthen Glasgow's bid to host the Commonwealth Games in 2014 and play a major part in attracting tourists to the city.
Kelvingrove makes the short list for leading arts prize
Kelvingrove Art Gallery and Museum is in the running for Britain's most lucrative arts prize, the £100,000 Gulbenkian award for museums. Kelvingrove has been shortlisted for its New Century Project, the £35million restoration. It is joined by Kew Palace in London, the Pallant House Gallery in Chichester and Weston Park museum in Sheffield on the short list for the award. The winner will be announced on 24 May at RIBA, London.
Jobs Board
Sales & Front of House Coordinator
Greater Easterhouse Arts Company (GEAC) manages Platform, a thriving new venue which programmes theatre, dance, music and visual arts alongside a range of outreach activity across the wider Easterhouse area. GEAC is seeking a Sales & Front of House Coordinator to develop & co-ordinate their busy conference activity and front of house functions. Key tasks include generating new business, financial management, monitoring & evaluating performance as well as coordinating staff. This post is a customer facing one that requires excellent communication and networking skills. It is offered on a one year, fixed term basis and will be subject to an Enhanced Disclosure Check. The post will require regular evening and weekend work.
SCP 27 - 30 £21,327.00 - £23,610.00
Application packs from Josephine McGlone, Greater Easterhouse Arts Company on 0141 276 9670 or download from platform-online.
Deadline for applications: 30 April 2007
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Box Office Supervisor
Festival City Theatres Trust runs two of Edinburgh's top venues - the Festival and King's Theatres. They are currently looking to recruit a Box Office Supervisor to supervise the team of operators and guide them in providing outstanding customer care for patrons. Applicants will preferably have an understanding of ENTA and box office supervisory experience. For a job description and application pack, contact Colin George on 0131 622 8095 or email hr@eft.co.uk.
Deadline for applications: 20 April 2007 (midday)
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Marketing Officer
To assist the Marketing & Communications Director and the Marketing Manager in the marketing and promotion of the Edinburgh International Festival, its year round activities and The Hub. Visit the EIF website for further details and application pack - alternatively, contact Kirsten Stewart at kirsten.stewart@eif.co.uk or 0131 473 2087.
Deadline for applications: 17 April 2007 (12 noon)
Interviews will be held w/c 23 April 2007
Temporary Jobs at Festival Time
Edinburgh International Festival employs a limited number of temporary staff for the Festival period in their Front of House Department, Press Office and Transport Department. Recruitment is carried out in June - if you are interested in one of these posts, forward an up-to-date CV with covering letter to Kirsten Steward at recruitment@eif.co.uk. Your details will be held on file and you will be contacted by the end of June if there are any vacancies for which you are considered suitable. Due to the volume of enquiries, applicants will only be contacted if it is felt there is a suitable vacancy.
Deadline for applications: 15 June 2007.
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Box Office Personnel
Edinburgh International Book Festival is looking for experienced and enthusiastic people to work in its busy Box Office.
Box Office Supervisor:
12 weeks full time: 4 June – 28 Aug - c. £14,500 pro rata
One of 3 supervisors, you will be responsible for assisting the manager in maintaining the smooth running of the box office, managing the Patron Edge ticketing system and helping to supervise up to 10 staff. Excellent communication and IT skills essential.
Box Office Assistants:
11 weeks full or part time: 11 June – 27 Aug - £5.40 per hour
Temporary Book Festival jobs
The Book Festival is also recruiting front of house, booksellers and many other temporary festival staff. Please see the jobs page of the website for more details and how to apply.
Deadline for applications: Mon 16 April 2007 (5.30pm)
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Festival Temporary Staff
There are other Festival organisations in Edinburgh that take on staff on a temporary basis during the Festival period - details below:
Starbucks Edinburgh Jazz and Blues Festival
Tel: 0131 467 5200
Edinburgh Military Tattoo
Tel: 08707 555 1188
Edinburgh Festival Fringe
Tel: 0131 226 0026
Edinburgh International Film Festival
Tel: 0131 229 2550
The Edinburgh Mela
Tel: 0131 557 1400
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Training Events/Opportunities
Cultural Tourism
The World Tourism Organisation has suggested that cultural tourism already accounts for 37% of world travel and predicts annual growth of 15%. There's never been a better time to start thinking how you can get a share of this growing market, which is why The Tourism Network is helping VisitBritain to organise a cultural tourism workshop in London on Wednesday 13 June 2007. Cost £75 + VAT, including lunch, speakers, detailed delegate packs and action-orientated follow-up notes. Spaces are very limited - to take a look at the programme and book online visit www.visitbritain.com/culturaltourismworkshop.
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E-Marketing Success
“This presentation makes exciting and effective marketing possible.”
Cassie Peck, Artistic Director, Crowded Fire Theatre Company
Hosted by purpleseven, this one day seminar is for all arts professionals who are involved in using email for marketing. Whether you are just starting out or a seasoned pro, the two sessions will cover a range of practical tips and techniques for getting the most from your email marketing.
Where/When: The Sage, Gateshead - Tue 15 May 2007
The Innovation Centre, York - Wed 16 May 2007
Chamber of Commerce, Sheffield - Thur 17 May 2007
Delegate rate is £45 + VAT, including two comprehensive sessions, together with lunch and refreshments.
Session 1: E-marketing Success: The Essentials
Session 2: E-marketing Success: Proven Techniques, Top Tips and
Latest Trends
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What: Tourism Masterclass - Learning from Across the Globe
Where: Gleneagles Hotel, Auchterarder, PH3 1NF
When: 14 May 2007 (10am - 1pm, with lunch)
Cost: £85 + VAT
This Tourism Masterclass will be presented by Dr Michelle Harrison of the Henley Centre and will focus on changes in leisure and lifestyle and how these present opportunities for your business. How are consumers behaving in the leading markets across the globe? How is this influencing their leisure, recreation and travel behaviours? What are the key similarities and differences between people from different countries? What are the implications for Scotland's tourism market? To book or get more information, contact: Katharine at Stark Events - Tel: 0141 357 2235 or email: katharine@starkevents.com.
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What: Raising Customer Service Standards for the 21st Century
Where: The Royal Bank of Scotland, Gogarburn, Edinburgh, EH12 1HQ
When: 24 April 2007 (9am - 4.15pm)
Cost: ICS Members - £200 + VAT; Non Members - £250 + VAT
ICS (Institute of Customer Service) is the professional body for customer service and is an institute for the 21st century. Supporting organisations to improve customer service and individuals to achieve professional recognition, ICS lead customer service performance and professionalism. With more and more organisations realising that providing first-class customer service is critical to survival, ICS is breaking new ground in helping organisations to raise service standards and motivate Customer Service Professionals to make a difference with customers.
With the theme, Raising Customer Service Standards for the 21st Century, ICS is holding a conference focusing on raising service standards to meet customer needs. The conference is an opportunity for anyone who is serious about sustaining and improving their service performance to learn and share best practice ideas with other business leaders and Customer Service Professionals. You should attend this conference if you are working in customer service and eager to find new ways to raise standards. ICS Members and non members are very welcome. Inspirational case studies, industry best practice and influential speakers will provide fresh insights and practical strategies to equip delegates with powerful information and ideas to meet today's challenges and exceed customers' expectations. To find out more and book online, visit icsconferences.com.
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What: Podcasting for Business
Where: Glasgow City
When: 23 May 2007 (10am - 12 noon)
Cost: Free
Podcasting is the most cost effective electronic media distribution channel available. How can you harness it to reach new customers, improve customer service, marketing staff and customer training? Podcasting provides convenience and choice whether you want to hear extracts from recent cultural performances or catch up with an audio newspaper. This workshop will explore Podcasting directories, blogging, RSS feeds and much more. For further information, contact Adele Coyle at Targeting Innovation Ltd - email: acoyle@targetinginnovation.com or telephone 0141 572 1600. Alternatively, you can register online.
Industry News
TrueTouch - a new classification for channel and communication preference
TrueTouch is a new consumer classification that segments individuals by their preferred choice of media channel and predicts their likely response to different styles of marketing communication. TrueTouch has been underpinned by new consumer research by the Future Foundation, an Experian-owned think-tank and global marketing consultancy. The research investigates ways in which consumers make purchasing decisions in different circumstances and how this is increasingly related to media channel. They have identified six main decision-making styles which help to shape how individuals respond to marketing communications: Accepting; Adamant; Experimental; Perfectionist; Inquiring; Intuitive. Find out more...
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Pre-registration challenges
Glastonbury Festival joined those organisations determined to stamp out re-selling and ticket touts by requiring potential purchasers for this year's festival to pre-register before 28 Feb 07 - supplying a photograph to prove their identity, which will appear on the ticket. Pre-registration is increasingly being argued for Internet ticketing, so that purchasers set up an account and log-in to buy tickets. The strongest argument is that this means more people complete their transactions. Some managers think this may also weed out those who use it as an 'availability checker', but that may also be a useful service which helps make sales. And for people with special needs, registration and recognition means they get privileged access to assistive technologies or booking wheelchair and companion spaces. Read more...
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Scottish big five made ‘official’ national performing arts companies
Scotland’s five national performing arts companies will now be directly funded by the Scottish Executive, having been granted ‘official status’ as of April 1.
Scottish Opera, Scottish Ballet, the Royal National Scottish Orchestra, the Scottish Chamber Orchestra and the National Theatre of Scotland will no longer be administered by Scottish Arts Council and will be instead be set specific targets by the executive in relation to their quality of performance, touring, education and outreach work.
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Matthews appointed new ACE theatre director
Former Theatrical Management Association president Barbara Matthews has been appointed as the new director of theatre strategy at Arts Council England.
Scotland goes interactive in bid for UK visitors
Interactive TV advertising is being used to lure visitors to Scotland for the first time. The new approach is being trialled by national tourism organisation, VisitScotland. Satellite TV viewers across the UK have been able to go interactive and find out more about events and festivals in Scotland when they 'press the red button' during VisitScotland's adverts throughout March 07. The adverts, which ran on over 80 satellite channels including Sky, Sky Movies, Sky Sports, UK Gold and ITV2, will reach a potential audience of 7 million adults. The fast-paced ad features live footage from a range of events around Scotland including the Edinburgh Festivals, clubbing in Glasgow and rugby internationals. The new interactive adverts also give viewers the chance to request an e-brochure through their TV. The e-brochure has a wealth of information about a wide range of events across Scotland, including Burns an' a' that! Festival in Ayr and the Glasgow International Jazz Festival, along with a list of accommodation offers. Recent research conducted by VisitScotland found that around 40% of UK visitors are inspired to book a trip to coincide with an event or festival. TV viewing patterns have changed over recent years, with viewers showing increasing loyalty to programmes rather than channels. The interactive campaign is designed to respond to this change, as well as having the potential to target more and different audiences.
Source: VisitScotland
What a performance...
A drama teacher tells of her 21 year old son who passed a group of skip-capped and tracksuited young chaps on his way home and was disgusted to hear their discussion: "Right, we aw need to dae it the gither. We'll get him next time. OK. Aye, when we see him at the corner we'll aw jump doon and dae Jazz Hands". With 25 years experience teaching in some of Glasgow's more salubrious areas, it did her heart good to know that the arts do make a difference.
Latest ticket offers available to ArtsPass card holders...
What's on: Blitzkrieg Bop
Where: The Arches
When: Fri 13 April 2007 @ 10.30pm - 3.00am
ArtsPass Offer: half price tickets
Pulling together the best in chemical pop, electro-punk and live mash-up, The Blitzkrieg Bop has now firmly settled into its regular monthly slot at the Arches. The formula is simple - a heady mix of achingly cool live acts and DJs from all over the electro-rock scale offer a shaken-up, synthesized take on your local indie disco, at scandalously cheap prices. There's often a strong Glasgow-art-punk feel, but the girls and boys at the Bop are no slouch when it comes to pulling in the international acts either. This month featuring Eddy
Temple
Morris
, DJ Mehdi, Shakes and Dolby Anol DJs.
Find out more...
Buy at the door (with ArtsPass) or in advance - bookings in person @ Arches Box Office, Argyle Street - call 0870 2407528 and quote ArtsPass Offer. Over 18s only!
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 What's on: The International Classical Season - Joshua Bell with The Academy of St Martin in the FieldsWhere: The Glasgow Royal Concert Hall
When: Wed 18 April 2007 @ 7.30pm
ArtsPass Offer: 2 for 1 tickets
Tickets normally £15/£20/£25
An outstanding orchestra led by one of the hottest properties amongst solo classical musicians - Joshua Bell. Billboard Magazine's 'Classical Artist of the Year', Joshua Bell has performed with the world's leading symphony orchestras and recorded 30 albums. Equally at home as a soloist, chamber musician and orchestra leader, his career is exceptionally varied. Find out more...
Quote ArtsPass Offer when booking by phone on 0141 353 8000 or in person at The Glasgow Royal Concert Hall Box Office, 2 Sauchiehall Street, Glasgow G2 3NY.
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 What's on: Angels in America (Parts 1 & 2)Where: Citizens Theatre
When: 1 - 12 May 2007 @ 7.30pm
ArtsPass Offer: Buy a ticket for Angels in America 1 and get a ticket for Angels in Amercia 2 half price (up to 4 tickets per ArtsPass cardholder)
Tickets normally: £9.50-16 (concessions available)
"the broadest, deepest, most searching play of our time"
Part 1 - The Millennium Approaches
Part 2 - Perestroika
In a New York turned upside down by the chaotic energy of the 1980s and the destructive terror of AIDS, Tony Kushner's epic Pulitzer Prize-winning play is a vivid dissection of relationships gay and straight, of survival, of faith and of the things that make us human. Angels in America stars Olivier Award winner Greg Hicks and TV's Widows star Ann Mitchell who lead an outstanding ensemble cast. Find out more...
Preview Performances: Angels Part 1 - Fri 20 & Sat 21 April @ 7.30pm; Angels Part 2 - Fri 27 & Sat 28 April @ 7.30pm
Double Bill Saturdays! See both Parts 1 and 2 in our special all day events starting with Angels Part 1 matinee at 2.30pm, followed by Angels Part 2 at 7.30pm. Make it a whole day out on Saturday 5 or 12 May.
Quote ArtsPass Offer when booking by phone on 0141 353 8000, online at www.citz.co.uk, or in person at Citizens Theatre, 119 Gorbals Street, Glasgow G5 9DS. Please note this show is recommended for those 16 years and older. Contains strong language and nudity.
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 What's on: SpectrumWhere: CCA
When: Fri 13 April 2007 @ 7.00pm (Private View)
ArtsPass Offer: Invitation to all ArtsPass holders to
attend the private viewing
CCA presents an exhibition showcasing the work of video artists over the last 40 years. A media lounge will host the work from 40yearsvideoart.de. A project initiated by the German Federal Cultural Foundation and realised by ZKM Karlsruhe and K21 Kunstsammlung Nordrhein Westfalen Düsseldorf. The exhibition will focus on two prominent female artists, Nan Hoover and Nina Könnemann, who's work spans this era. Find out more...
The exhibition runs from Sat 14 April to Sat 12 May 2007 and there will be an artist talk by Nan Hoover on Sat 14 April at 12 noon (free but ticketed).
Call the Box Office on 0141 352 4900 or visit in person at 350 Sauchiehall St, Glasgow - quote ArtsPass Offer.
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What's on: The International Classical Season - New London Consort Monteverdi's L'Orfeo
Where: City Halls, Glasgow
When: Tue 24 April 2007 @ 8.00pm
ArtsPass Offer: 2 for 1 tickets
Tickets normally £12.50/£15.00/£17.50
A unique and fascinating semi-staged production of Monteverdi's opera L'Orfeo, performed by one of Europe's most acclaimed ensembles in collaboration with one of the world's leading opera directors, Jonathan Miller. Find out more...
Quote ArtsPass Offer when booking by phone on 0141 353 8000 or in person at The Glasgow Royal Concert Hall Box Office, 2 Sauchiehall Street, Glasgow G2 3NY.
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Where: CCA
When: Various (see below)
ArtsPass Offer: 2 free double passes to each of the following events,
Ceol's Craic - Fri 20 April @ 8pm
Ceol's Craic is a monthly Gaelic arts event providing a cross-art platform for professional and emerging Gaelic artists from across Scotland, and a cultural focus for the Gaelic communities in Glasgow - produced by An Lochran, Glasgow's Gaelic Arts Organisation. Find out more...
Stephen Lindsay Album Launch - Thur 19 April @ 7.30pm
Stephen Lindsay has been described as 'possibly the greatest undiscovered songwriter in our midst'. His debut solo album Exit Music was released in 2004 to universal critical acclaim. This special solo performance ties with the launch of his new album Kite which will be released on The Echo Label in May this year. Find out more...
Call the Box Office on 0141 352 4900 or visit in person at 350 Sauchiehall St, Glasgow - quote ArtsPass Offer.
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What's on: The International Classical Season - Maxim Vengerov with the UBS Verbier Festival Chamber Orchestra
Where: Glasgow Royal Concert Hall
When: Tue 8 May 2007 @ 7.30pm
ArtsPass Offer: 2 for 1 tickets
Tickets normally £15/£20/£25
And now for something truly international! The world's leading training orchestra for young musicians directed by the great Russian virtuoso, Maxim Vengerov. With over 100 musicians aged 17 to 29 from some 30 countries, the symphony orchestra is the 'Orchestra in Residence' at the Verbier Festival in Switzerland every summer. They have played with many internationally acclaimed soloists including perhaps the most famous of them all, tonight's director and soloist - Maxim Venegerov. This flagship cultural event will bring The International Classical Season to a close. Find out more...
Quote ArtsPass Offer when booking by phone on 0141 353 8000 or in person at The Glasgow Royal Concert Hall Box Office, 2 Sauchiehall Street, Glasgow G2 3NY.
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Don't miss out on the latest ticket offers featured in C21 News and available exclusively to ArtsPass cardholders. No one working in front of house, box office or marketing should be without one! If you don't have a card yet, ask your supervisor how you can sign up or contact Kirsty at GGA. Remember ArtsPass ticket offers are sometimes limited - so don't be last, act fast!
Where there's a 'Wilf', there is a waste
According to research, Britons are becoming a nation of aimless internet users. Surfers are spending an average of two full working days a month enjoying the newly identified habit of Wilfing (What Was I Looking For?), a study has claimed. The research also revealed men were more likely to be Wilfers than women, and that the emerging phenomenon can also harm relationships. However, the good news is that Wilfing is a habit which people tend to grow out of. Internet users aged 55 or over are three times less likely to Wilf than those under 25.
Don't forget, C21 News is for you, about you and written by you!
We want to hear what you've got to say about what's going on with you and your colleagues at your venue or organisation. Have you taken advantage of your ArtsPass yet - what did you think of what you saw? What training have you attended recently and how useful did you find it? We'd welcome your reviews, comments and recommendations to feature in the next edition of C21 News.
Please send contributions by Friday 11 May 2007 to Kirsty at GGA.
Until next time - best wishes
Kirsty
Kirsty McKenzie
Office Manager
Glasgow Grows Audiences (GGA)
Suite 1/1
6 Dixon Street
Glasgow G1 4AX
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