Welcome to the November edition of C21 News!
This month's newsletter is particularly exciting as the folks at the RSNO have provided us with a fantastic free ticket offer for all ArtsPass holders - giving you an opportunity to sample some Classic Bites, Naked Classics and more without having to pay a penny!
We also bring you details of new resources, training courses and GGA's second annual Training Needs Analysis...
This month's C21 News features...
C21 News - keeping Front of House, Box Office and Marketing staff up to date!
Glasgow's Concert Halls launch Celtic Connections
Glasgow's Concert Halls have just launched Celtic Connections. This is the hottest winter festival in the music calendar with 19 days of music in Glasgow from 16th Jan - 3rd Feb. All concert listings are online now and available to book at www.celticconnections.com or on 0141 353 8000.
RSNO team take a bite at planning concert project
Have you ever imagined what it would be like to produce your own show? Think you could do better than some of the artistic planners?
This year, a team of RSNO staff, including Daniel Pollitt - Communications Manager (pictured left at RSNO's Frightfully Spooky Halloween Classics)
and brilliantly led by the tenacious Laura Taylor - Marketing Assistant, had just this opportunity when they became an 'ideas factory' for the popular
Classic Bites concert series. Briefed with the vague-but-huge task of "bringing shed loads of newcomers to classical music - and make sure they're young and attractive", and armed only with a tiny budget and the proviso that the concerts were all to be on Wednesday evenings at 6pm, the team was given free reign to run riot over tradition, formality and hierarchy. They worked on everything from concepts, programmes, production and marketing.
The series they came up with begins on Wednesday 7 November with
Classic Bites: The Orchestra's Playlist, takes in a unique public vote with
Classic Bites: Your Playlist (vote for your three favourite orchestral works at
www.classicbites.org.uk) and finishes with
Classic Bites: Movie Playlist.
As well as the online vote, the project includes free downloads, conductor and player podcasts, on-stage introductions by the players, TV ads (look out for them on STV this week), a microsite and a very special little online game, Pacmaninov!
Tickets for Classic Bites concerts are free to ArtsPass holders! Read on for more details...
Cumbernauld Theatre
We would like to extend a warm welcome to Christine Rollo who has recently joined Cumbernauld Theatre as Marketing Officer. We look forward to working with Christine in the future.
Tron Director steps down
Gregory Thompson has stepped down as Tron Director. He said "I have enjoyed my time at the Tron and the opportunity it has afforded me but the continuing success of A & BC (his theatrical company), together with family commitments require me to be based in London." We wish Gregory all the best!
Director named to set up Creative Scotland
One of the country's top arts consultants has been appointed to manage the formation of Scotland's new arts funding body, Creative Scotland. Anne Bonnar, who founded the consultancy Bonnar Keenlyside, is to be the Transition Director for the body, which is to succeed the Scottish Arts Council and Scottish Screen.
Box Office Staff
The Arches is looking for Box Office staff to join its busy team. Duties include taking bookings, liaising with theatre companies, music and club promoters. Various casual posts are available. For further details contact Neshla Caplan on 0141 565 1016 or neshla@thearches.co.uk
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Arts Job Finder
ArtsProfessional has created
ArtsJobFinder, a comprehensive new jobs and careers website specifically designed to meet the needs of people looking for jobs in the sector – and those wanting to recruit them. The site includes a fully searchable database of current jobs and a Career Zone, which gives information about salaries in the arts, publishes articles relating to working practices in the sector, offers opportunities to blog about work in the sector, and provides a forum for arts professionals to explore and debate the issues that stimulate, enrage, frustrate, engage and concern them.
Find out more...
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To keep up-to-date with current job opportunities in the arts visit
Training Events/Opportunities
GGA Training Needs Analysis 2007
Last year, as part of our ongoing strategy to develop training and networking opportunities for members, we undertook a survey to assess member training needs relative to their roles in different organisations. The results of the initial Training Needs Analysis (TNA) enabled us to build a comprehensive picture of Box Office, Front of House and Marketing staff working in the arts in and around Glasgow.
This month we are repeating the study and the information generated by the TNA will inform the growth of GGA’s Speed Networking & Intelligence service and help to sustain current training initiatives. Over the next few days all Box Office, Front of House and Marketing staff will receive a copy of the TNA questionnaire to complete and return to GGA by Friday 30th November 2007.
Is there anyone who has recently joined your organisation that we don't know about? We want to hear the views from as many people as possible and your assistance in duplicating the questionnaire and circulating to staff that may not have e-mail access is vital and very much appreciated. The higher the response rate, the more complete our analysis will be. Many thanks in advance!
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How to …Build Your Brand Workshop
Is branding relevant to your business? - Glasgow Chamber of Commerce thinks so! It's about understanding your unique selling point (USP) in a tangible and intangible sense, knowing why people and customers identify with your business and allowing you to add additional value. This workshop is designed to help you define your brand and your brand values with the view to developing a personalised brand strategy for your business to increase the value of your business in terms of sales and as an investment. How To Build Your Brand takes place on Friday 16th November 2007 at the Novotel Glasgow Centre, from 8.00am-10.00am (£59 + VAT). Book your place by calling Alan Busby on 0141 204 8323 or email training@glasgowchamber.org
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GO Training - Customer Satisfaction
This introductory course on Customer Satisfaction shows how to develop communication and customer handling skills to create and build rapport and keep customers coming back. The course takes place on 14th February 2008 - £220. GO Training has a limited number of subsidised places available which are part funded by Glasgow City Council or Scottish Enterprise Glasgow, (reserved for businesses in the city with less than 250 employees). Contact GO Training for more information on 0845 602 1249 or email info@go.uk.com
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Customer Service Conference
Don’t miss out on the latest best practice in customer service. Formerly called Service In The City this is a popular and well established feature in Scottish Enterprise’s events calendar. Now in its seventh year, this stylish event aims to encourage innovation and promote new ideas in customer service which can help you win and retain customers. As well as world-class speakers and inspirational thinking, you’ll also pick up practical hints and tips that you can adapt to your own business. This is an excellent networking event for senior managers and business owners. The conference will be chaired by Jane Sunley, MD of talent retention specialists, learnpurple. Joining Jane will be international and UK best practice speakers from a variety of leading edge tourism related businesses. The conference takes place at the Old Fruitmarket, City Halls on Tuesday 11th March 2008 - £85 + VAT. Contact Katharine George at katharine@starkeventsuk.com or 0141 357 2235.
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Be Bowled Over at the GGA AGM!
We can confirm that this year's AGM will be taking place at GGA's office, Dixon Street, Glasgow. Join us on Tuesday 27th November at 5.30pm. The AGM will be followed by GGA's Seasonal Superbowl which will be 'a whole lot of fun, with prizes to be won'.
What is Tourism Intelligence?
Tourism Intelligence Scotland is a new joint initiative that has been developed by Scottish Enterprise, Highlands and Islands Enterprise, and VisitScotland. Working closely with the Scottish Government Tourism Unit and the Scottish tourism industry, Tourism Intelligence Scotland is a key initiative in supporting the industry to achieve the 50% growth target set out in the Tourism Framework for Change. Find out more...
Glasgow to hold Games 'Decision Day' concert
Hundreds of revellers will flock to an outdoor concert to learn if Scotland is to host the 2014 Commonwealth Games. A star studded line-up will wow 1,200 fans at the Old Fruitmarket, on November 9, as they wait for the announcement which will be made in Sri Lanka at about 12.30pm UK time. Fingers crossed that it's a good result for Glasgow!
Glasgow launches Tourism Strategy for the next decade
Glasgow has launched its ambitious plans for a decade-long development of its tourist industry to continue its success as a world-class city and destination, and bring £1 billion to its economy every year. Glasgow’s Tourism Strategy sets out a clear direction for the city’s tourism industry that will bring an expected four million visitors a year to Glasgow by 2016. With global tourism expected to grow at 4% a year, this would mean the sector would generate £1 billion in annual revenue for the city. The projected growth in tourism is expected to bring another 9,000 tourism-related jobs to Glasgow and create demand for a further 3,000 hotel beds in the city. For more information visit See Glasgow.
The times they are a'changing
Scottish actor Tom Conti, appearing at Glasgow's Theatre Royal this month in Romantic Comedy, made comment about the passage of time. He explained "When I was touted as a new kind of hot actor, girls used to come up to the stage and touch my hair and all that. A few years later a girl came up and said 'Oh my mother loves you'. A few years after that, someone came up to me and said, 'Oh, my grandma's so excited'!"
Latest ticket offers available to ArtsPass card holders...
What's on: RSNO Season, Classic Bites and Naked Classics
Where: Glasgow Royal Concert Hall
When: Classic Bites (7/11/07 & 27/2/08) & Naked Classics (6/3/08 & 17/4/08) & All season concerts
until 15/12/07
ArtsPass Offer: One free ticket per concert per
named ArtsPass holder
RSNO love their babies. The incredibly popular Naked Classics, now into its second season, introduces newbies and surprising oldies to the great classical masterworks. And Classic Bites, which revolutionised classical concerts in Scotland when it launched three years ago has now expanded to three great little tea-time tasters, packed full of orchestral favourites.
The RSNO team is so proud of these concerts - and enjoy them so much themselves - that they want everyone else to experience the magic and mayhem. So, throwing all caution to the wind, they want you to come and join them for FREE.
So what’s in it for the RSNO? Well, they know that your imagination will be so captured that you won’t be able to stop telling everyone about it! And, what the heck, while they’re feeling generous they’ve thrown the rest of their Season concerts for this calendar year (up until Dec 15th) into the pot as well.
Find out more...
Quote ArtsPass Offer when booking by phone 0141 353 8000 or visit the Glasgow Royal Concert Hall's box office in person. Please note this offer is not available online and is subject to availability.
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What's on: Donkeys' Years
Where: Theatre Royal, Glasgow
When: 13th & 14th October 2007, 7.30pm
ArtsPass Offer: 2 for 1 tickets
The hilarious West End comedy hit of 2006, Donkeys’ Years opens its doors at Theatre Royal Glasgow on Monday 12 – Saturday 17 November. Direct from a sell-out 9 month London season, now’s your chance to experience this brilliantly funny farce. With an all-star cast and written by multi award-winning playwright Michael Frayn, Donkeys’ Years guarantees an evening of pure unashamed, laugh-out loud escapism. An evening of farcical antics that we can all relate to especially if you have experienced a reunion– good or bad! Rarely has a play garnered such universal acclaim from both critics and audiences alike. Donkeys’ Years brings together an ensemble cast of hugely talented actors including Sara Crowe, Mark Hadfield, Ian Lavender, Norman Pace and Patrick Ryecart. Find out more...
"The audience is in a state of ecstatic hilarity...glorious" (Guardian)
Quote ArtsPass Offer when booking by phone 0870 060 6647 or visit the box office in person. Please note this offer is not available online and is subject to availability.
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What's on: Kurt Masur with L’Orchestre National de France
Where: Glasgow Royal Concert Hall
When: Friday 16th November 2007, 7.30pm
ArtsPass Offer: 2 for 1 tickets (normally £15/£20/£25)
Distinguished German conductor, Kurt Masur, returns to Glasgow's Concert Halls to lead France's National Orchestra. Guest soloist Louis Lortie will also showcase his flair for Mozart with a piece on piano. Known for his specialism in German Romantic music, here Masur conducts Beethoven's Eroica - a piece often said to mark the beginning of musical Romanticism. L'Orchestre National de France is historically steeped in French musical tradition. However, the orchestra has attached great importance to acquiring a fully international repertoire. It performs more than 70 concerts a year in the major Parisian concert halls and on tours in France and abroad. Find out more...
“When Kurt Masur conducts an orchestra, he makes his presence felt ... his performances boast an imposing, almost physical presence that can sweep a listener along.” (San Francisco Chronicle)
Quote ArtsPass Offer when booking by phone 0141 353 8000 or visit the box office in person. Please note this offer is not available online and is subject to availability.
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